Audio & sound

Camera audio plays when a single camera is full screen, not while you’re looking at the grid. That’s deliberate: a wall of cameras all playing at once is unusable. On Apple TV you can opt in to hearing the one camera you’ve highlighted.

No sound on the wall? That’s expected — the grid is silent by design. Fullscreen a camera and you’ll hear it, as long as Fullscreen audio is on in Settings.

Open Settings on the TV.

In Video Wall, open Settings from the left sidebar.

Toggle Fullscreen audio on or off.

Highlight Fullscreen audio (on Apple TV it’s Camera sound in full screen, under Audio) and press Select to switch it between On and Off. The row shows its current state on the right:

Fullscreen a camera to hear it.

Back on the wall, select any camera to fill the screen — audio starts with it. Return to the grid and the sound stops.

Still silent? Check the TV itself before anything else — Video Wall plays through whatever your TV, soundbar, or receiver is set to, so a muted TV or a volume at zero silences it the same way it would any other app.

Sound is choppy or breaking up

Not the audio — it’s the video stream arriving unevenly, which you hear before you see it. Fix the feed and the sound follows. On the weaker boxes, Roku especially, the wall runs a few seconds behind live and audio makes that obvious — turning Fullscreen audio off there is a fair trade.

On Apple TV: sound on the wall

Apple TV only (for now). Background sound and sound on the highlighted camera are in the Apple TV app — the Fire TV, Google TV, and Roku apps and the web app don’t have them yet.

Two settings in Settings → Audio let the wall make sound if you want it to. Both are off until you turn them on.

Sound on the highlighted camera. Rest on a camera for a second and you hear it; a small speaker icon marks the tile that’s playing. Move to another camera and the sound follows. Only one camera plays at a time.

Background sound. A gentle loop that plays under the wall: Gentle Rain, Thunderstorm, Ocean Waves, Gentle Stream, or Fireplace. It steps aside whenever a camera or a clip is playing its own sound, and comes back afterwards.

In the web app: Same idea in the web app — fullscreen plays sound, and Sound in fullscreen lives in Settings.

Audio is one-way. You hear the camera; there’s no talk-back from the TV. For two-way talk, use the Ring app on your phone. Event clips you play from a camera’s history carry their own recorded audio.

Motion events & activity →Camera not loading →Auto-Cycle →

Still stuck? Tell us which TV and camera you’re on — we usually reply within a day.

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